Frequently Asked Questions

Yes! All Purity Woods products are USDA Certified Organic, meaning they have undergone rigorous third-party testing and are independently verified to adhere to strict organic guidelines.

Being USDA Certified Organic also means the products are free of synthetic additives such as pesticides, dyes, and chemical fertilizers

At Purity Woods, we believe in delivering clean products that meet the highest standards of quality and integrity. Achieving USDA Certified Organic status is not a simple task; it is a rigorous process that requires an unwavering commitment to excellence.

The USDA Certified Organic label means that our products are produced in accordance with strict federal guidelines. These guidelines cover everything from the soil in which ingredients are grown to the methods of processing and packaging. They ensure that our skincare products are free of synthetic fertilizers, pesticides, and genetically modified organisms (GMOs), and that they meet the highest levels of environmental sustainability.

We’ve invested significant time and resources into obtaining this certification because it aligns with our mission to provide only the purest and most natural skincare products to our customers. It’s more than a label; it’s a promise from Purity Woods that what you’re putting on your skin is of the finest quality and produced with utmost care and responsibility. Your skin’s health deserves no less, and we’re proud to stand by our commitment to purity and excellence.

Absolutely! Purity Woods products are formulated to be compatible with all skin types, including sensitive skin.

We carefully choose our ingredients to ensure they are gentle yet effective. Our products are free from harsh chemicals, artificial fragrances, and other common irritants which makes them suitable even for those with the most sensitive skin. 

However, as with any new skincare product, we recommend doing a patch test first to ensure that the product is well-tolerated by your skin. If you have any concerns or specific skincare needs, we recommend consulting with a dermatologist or a skincare specialist.

All of our skincare products are noncomedogenic, meaning they are specifically formulated not to clog or block pores. At Purity Woods, we are committed to formulating products that are safe and suitable for all skin types.

However, as skin responses can vary, we always recommend patch-testing a new product on a small area of skin to ensure it is compatible with your individual skin type.

Purity Woods’ products feature gentle, natural fragrances derived directly from our ingredients. We do not add any artificial fragrances. Instead, we let the authentic smells of our all-natural ingredients shine through.

When you use our products, you can expect to detect subtle notes of maple, coconut, and citrus. These aromas are mild and refreshing, embodying the natural purity and freshness of the ingredients themselves.

The gentle scent enhances the overall skin care experience without overwhelming your senses, making our products a great choice for those who prefer skincare with a natural, understated fragrance.

Maple
Coconut
Citrus

Our products are made in the land of the maple leaves – Canada! And the land of the stars and stripes – America!

Definitely! Our skincare line is carefully designed with 100% natural, USDA Certified Organic ingredients that benefit all skin types, regardless of gender.

Many men have found our products effective in hydrating, rejuvenating, and protecting their skin, just as women have. After all, skin is skin, and everyone can benefit from the nourishing properties of our natural ingredients. Regardless of gender, if you’re looking for skincare products that are gentle yet effective, Purity Woods has something to offer you.

No, Purity Woods’ products are not tested on animals. We firmly believe in, and are committed to, cruelty-free practices throughout our entire production process. In fact, we are proud to hold the Leaping Bunny certification, the only internationally recognized symbol that guarantees consumers that no animal tests were used in the development of any product displaying it. 

This certification is your assurance that our skincare products, as well as their individual ingredients, are 100% cruelty-free and have not been tested on animals at any stage of product development. 

At Purity Woods, we place a high value on ethical sourcing and production, ensuring the products you love are kind to your skin and kind to our animal friends.

There are numerous reasons why you should consider Purity Woods as your skincare and supplement provider.

First and foremost, our products are consistently highly rated, with five-star reviews being the norm rather than the exception. Our customers are our biggest advocates, and many have shared testimonials and videos citing the significant improvements they’ve seen since incorporating our products into their skincare routine.

We stand behind the quality of our products with an iron-clad, no-questions-asked, 60-day money-back guarantee. If our products do not meet your expectations, we will happily provide a full refund (even if the bottle is empty!), indicating our commitment to customer satisfaction.

In terms of online security, we employ the latest, most secure encryption technology to ensure your personal information is protected and your shopping experience is safe and secure. 

Most importantly, Purity Woods is a brand that’s loved not only by our customers but also by our own team. We are proud users and ambassadors of the products we create, and we genuinely believe in their quality and effectiveness. We want you to have the same positive experience with our products that we do, and we’re dedicated to making that a reality.

So why trust Purity Woods? Because we have a track record of satisfied customers, unwavering confidence in our products, a strong commitment to your security and satisfaction, and a team that believes in and uses the products they sell. Trust us to take care of your skin with our natural, organic, cruelty-free skincare line.

Your Purity Woods products can be kept anywhere at normal room temperature, such as your bathroom countertop or cabinet, and have a shelf life of between 18 months to 30 months. 

While it is best to use it within six months of opening, storing it in a cool, dry place and using clean hands to apply it, will help maintain the integrity of the shelf life.

For Purity Woods skincare products, the maximum suggested shelf life of unopened bottles is 2 years when stored in a cool, dry place. However, for best results, we recommend using unopened bottles of our skincare products within 1 year of receipt. For opened skincare products, we recommend using within 6 months of opening.

For Purity Woods supplement products, the expiration date or manufacture date is stamped on the bottles. The expiration date is 2 years from date of manufacture.

Purity Woods products are crafted with clean botanicals, making them suitable for all skin types and ages. In fact, the sooner you start using them, the better. Here’s why:


After age 20, the body produces about 1% less collagen in the skin each year. This decrease in collagen production leads to skin becoming thinner, more fragile, and more prone to wrinkles as you age. Skin also starts to significantly lose elasticity starting in a person’s 30’s, a decline that becomes more pronounced for women during menopause.

By utilizing Purity Woods products, which are rich in natural and nourishing ingredients, you can support your skin’s health and help counteract these natural aging processes. While our products can benefit skin at any age, beginning a skincare regimen as soon as possible can be especially advantageous for maintaining youthful, resilient skin.

To make the most of your Purity Woods products and enjoy the full benefits of our organic skincare line, we recommend the following daily regimen, taking care to allow each product to fully absorb before applying the next:

  1. Cleanse: Start your day by cleansing your face with the Pur-Radiance Face Cleanser. This gentle cleanser removes makeup residue, dirt, and grime, without stripping your skin of hydration
  2. Exfoliate: Use our Age-Defying Skin Exfoliator 2-3 times a week after cleansing. Gentle exfoliation can increase blood flow to your skin, slow the breakdown of collagen and elastin, and regenerate your skin’s elasticity, all while buffing away dead skin cells, makeup residue, and pollutants that can absorb your other skincare products before they even reach your skin.
  3. Apply Serum: Gently work the Elastin Boost Hyper-Lift Serum onto your dry face, letting it dry and absorb fully. This serum helps lift and firm the skin, providing a youthful glow.
  4. Moisturize: Then, apply the Age-Defying Dream Cream, working it into the skin and concentrating on problem areas like wrinkles, fine lines, and age spots. This step helps deeply hydrate and nourish your skin. When doing your evening skincare routine, use the Age-Defying Night Cream for optimal results. This rich cream works overnight to restore and rejuvenate your skin, leaving it soft and radiant in the morning.
  5. Eye Care: Next, dab a bit of the Age-Defying Eye Cream around your eyes and gently work it in. Remember, a little goes a long way with this nourishing cream, designed to minimize the appearance of fine lines and wrinkles around the eye area.

Purity Woods’ effectiveness lies in our commitment to quality and innovation in skincare formulation. Here’s what sets us apart:

  1. Premium Quality Botanicals: We source highly effective botanicals known for their unique age-defying properties, such as Maple Leaf Extracts, Organic Beet Root, and Organic Triphala Extract. You won’t find these ingredients in most skincare and supplement products out there!
  2. USDA Certified Organic: Our products are USDA certified organic, meaning they adhere to strict standards that ensure quality, purity, and environmental responsibility.
  3. Farm to Factory Clean: From farm to factory, we maintain a clean, transparent process, ensuring that each ingredient’s integrity is preserved.
  4. Zero Synthetic Additives: You won’t find any synthetic additives like pesticides, dyes, or chemical fertilizers in our products. 
  5. Non-GMO: Our commitment to nature’s powers extends to using only non-GMO ingredients, aligning with our dedication to purity and environmental stewardship.
  6. Unique Formulations: Our products are carefully formulated with a distinctive and proprietary blend of powerful ingredients that are not typically found in mainstream skincare products. These unique formulations are incredibly powerful and effective in how they nourish and rejuvenate the skin. By harnessing the potent properties of these select botanicals, we create solutions that provide unparalleled benefits to skin health, appearance, and vitality.

At Purity Woods, we believe that nature provides the best solutions for skincare. Our products reflect our commitment to purity, quality, and innovation, and we take pride in delivering results that our customers can see and feel.

Most of our products are 100% vegan, with the exception of our Dry Skin Rejuventor+ and The Age-Defying Dream Cream, as they contain Cera Alba, better known as beeswax.

Skincare Products:

Each bottle of our skincare products lasts about 30 days, depending on use. Most of our products, including the Age-Defying Dream Cream, are also exceptional for your neck, hands, arms, and upper chest, which is why we suggest taking advantage of the 3 or 6-bottle savings to avoid running out.

Supplement Products:

Each bottle lasts 30 days when taken daily.

SUSTAINABILITY

Everything we use is meticulously sourced. We prioritize sourcing materials that have minimal environmental impact and come from renewable resources, ensuring they can be replenished over time. We are committed to maintaining ecological balance and supporting responsible stewardship of the planet’s resources.

Yes, at Purity Woods, we are committed to being an eco-conscious company and take great care to ensure that our packaging reflects this philosophy. All of our product bottles are BPA-free and recyclable, aligning with our dedication to protecting both your skin and the environment.

Your choice to use Purity Woods products not only nourishes your skin with organic ingredients but also supports a more sustainable and environmentally friendly world, as we are committed to taking sustainability one BIG step further with every order by partnering with the nonprofit One Tree Planted. With each Purity Woods order placed, we donate a portion of the proceeds to have a tree planted in your honor.

These trees are targeted to urgently “in need” areas, such as those devastated by forest fires, and help create habitats for animals and biodiversity, jobs for social impact, and clean air and water for everyone’s benefit. We’ve helped plant thousands of trees this year already and thank you for helping us reach our goal of 12,000 trees this year!

Ordering, Shipping, Returns and Tracking

At Purity Woods, we take the security of your personal and financial information very seriously. Our website utilizes the latest encryption technology to ensure that your information is 100% secure. This advanced encryption creates a protected connection between your computer and our server, meaning that any information you enter during the checkout process is safeguarded.

In addition to encryption, we also implement a range of other security measures to keep our checkout system secure. This includes regular security audits, compliance with industry-standard protocols, and collaboration with trusted payment processing partners who adhere to stringent security standards.

Our goal is to provide you with a safe and seamless shopping experience, and we’re constantly monitoring and updating our security systems to ensure the utmost protection.

We understand that sometimes you may need to make changes to your order. If you find yourself in this situation, please email us at customerservice@puritywoods.com as soon as possible. Our team will do our very best to assist you with any changes or updates you require.

However, please note that once an order has been fulfilled, we are unable to make any changes to it. It’s crucial to contact us promptly if you need to modify your order in any way so that we can address your request before the order reaches the fulfillment stage.

We strive to process and ship your order as quickly as possible.  Here is an estimate for the delivery time, depending on the destination:

  • U.S. Orders: After the requisite 2-3 days of processing time, US orders typically take 3-5 days to arrive.
  • Canadian and International Orders: After the requisite 2-3 days of processing time, Canadian and international orders typically take 10-15 days to arrive. However, delivery times can vary depending on the destination and distance from our warehouse.

Once your order is on its way, we’ll send you a notification with tracking information. All our orders ship from our warehouse in McHenry, Illinois. Additionally, we’ll promptly communicate with you if any unforeseen issues come up that may affect the delivery time.

We’re pleased to offer shipping incentives to make your shopping experience even more rewarding at Purity Woods:

  • U.S. Orders: Enjoy FREE shipping on all orders within the United States! No minimum purchase or special codes are required. Your free shipping is automatically applied at checkout.
  • Canadian Orders: We offer a flat discounted rate of $11 for all Canadian orders. This affordable option makes it easy for our Canadian customers to enjoy our USDA-certified organic skincare products.
  • International Orders: For customers outside the U.S. and Canada, we offer a discounted flat rate of $15 for shipping.

We pride ourselves on providing top-notch skincare solutions and believe that shipping shouldn’t be a barrier to enjoying our products. Whether you’re in the U.S., Canada, or anywhere else in the world, we’ve got shipping options to suit your needs.

Important: Canadian or International orders may incur customs fees/duties. Please refer to your local post office for information.

While we are confident that you will love our products, we also understand that everyone’s preferences are unique. That’s why you’re protected by our iron-clad 60-day money-back guarantee.

If, for any reason, you find yourself unsatisfied with our products within 60 days of purchase, please contact our customer service team at customerservice@puritywoods.com. We’ll gladly assist you with the return process and issue a refund – even if the bottle is empty. Your satisfaction is our top priority, and we stand behind the quality and efficacy of our USDA certified organic skincare products.

This guarantee is part of our commitment to delivering only the best to our valued customers. We invite you to explore the Purity Woods collection with complete peace of mind, knowing that we’re here to support you every step of the way.

As soon as your order is fulfilled, you will be emailed a tracking link so you can monitor the status of your shipment. This allows you to know exactly when to expect your Purity Woods’ organic skincare products to arrive.

If you haven’t received the tracking link in your inbox, please be sure to check your spam or junk folder, as it might have been filtered there.

If you still have not received a tracking link or believe the wrong email address was entered at checkout, we’re here to help! Please email our customer service team at customerservice@puritywoods.com, and we’ll promptly assist you in retrieving the tracking information for your order.

We value your trust in Purity Woods and are committed to providing you with a seamless shopping experience.

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